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Quality Assurance
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Kalung Makmur believes in total quality management cycle.
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Stage 1
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Understanding Clients
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Kalung Makmur believes in catering clients’ specific needs.
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Stage 2
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Setting Quality Service Standards
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We draw out specific plans and schedules for the clients.
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Stage 3
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Fostering Professional and Efficient Business Relationship
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We seek to understand the nature and culture of our clients’ business to predetermine quality service standards are agreed by both parties.
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Stage 4
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Developing a Continuous Working Schedule
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This helps us maintain effective quality service for our clients as well as to monitor the performance of our team.
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Stage 5
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Providing Creative and Proactive Solutions
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We offer alternative solutions during and after crises to prevent future recurrence.
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