Training Program For January - December, 2009
| Month | Date | Course | Duration |
| January, 2009 | 5th - 6th | Customer Service Excellence | 2 Days |
| 8th - 9th | 7 Quality Tools - ICC | 2 Days | |
| 12th - 13th | Telemarketing Skills | 2 Days | |
| 15th - 16th | Expanding Your Leadership Impact | 2 Days | |
| February, 2009 | 2nd - 3rd | Problem Solving And Decision Making | 2 Days |
| 5th - 6th | Sales Negotiation | 2 Days | |
| 10th - 11th | Finance For Non Finance Manager | 2 Days | |
| 12th - 13th | The Art Of Managing People | 2 Days | |
| 16th - 17th | Thinking Outside The Box | 2 Days | |
| 19th - 20th | How To Achieve Continuous Improvement | 2 Days | |
| 23rd - 24th | Appreciative Enquiry | 2 Days | |
| March, 2009 | 2nd - 3rd | Competent Young Executive | 2 Days |
| 6th | How To Be An Outstanding Receptionist | 1 Day | |
| 9th - 10th | Technical Writing Report | 2 Days | |
| 12th - 13th | Changing Mindset |
2 Days |
|
| 16th - 17th | Customer Service Excellence - How To Deliver Exceptional Customer Service | 2 Days | |
| 19th - 20th | Bringing Out The Best In Your People | 2 Days | |
| 23rd - 26th | Leading and Managing People | 4 Days | |
| 27th | Telephone Skills and Courtesies | 1 Day | |
| April, 2009 | 2nd - 3rd | Leadership - Challenge The Process | 2 Days |
| 6th - 7th | Store And Warehouse Management | 2 Days | |
|
8th - 9th |
Achiever Mind Set | 2 Days | |
| 13th - 14th | HR Skills For Executives And Managers | 2 Days | |
| 16th - 17th | Occupational Safety And Health At Workplace | 2 Days | |
| 20th - 21st | Courage To Excel | 2 Days | |
| 23rd - 24th | Employ Ability Skills System | 2 Days | |
| 27th - 28th | Strategic Business Planning And Thinking | 2 Days | |
| May, 2009 | 4th - 5th | How To Become An Effective Sales Person | 2 Days |
| 7th - 8th | Developing Core Skills For Support Staff | 2 Days | |
| 11th - 12th | Accounts For Clerical Staff | 2 Days | |
| 14th - 15th | Customer Service Over The Phone | 2 Days | |
| 18th - 19th | Thinking On Your Feet | 2 Days | |
| 21st - 22nd | Leaders On Leaders | 2 Days | |
| 25th - 26th | Competency Based Interviewing Skills | 2 Days | |
| June, 2009 | 4th - 5th | Effective Presentation Skills | 2 Days |
| 8th - 9th | Leadership - Enable Others To Act | 2 Days | |
| 11th - 12th | Leadership - Encourage The Heart | 2 Days | |
| 15th - 16th | How To Conduct Training Needs Analysis | 2 Days | |
| 18th - 19th | Developing Effective Supervisory Skills | 2 Days | |
| 22nd - 23rd | Identifying Training Needs | 2 Days | |
| 25th - 26th | Managing Stress For Peak Performance | 2 Days | |
| 29th - 30th | The Power Of Smarter Managers At Work | 2 Days | |
| July, 2009 | 6th - 7th | Dynamic Office Skills | 2 Days |
| 9th - 10th | The Six Sigma Revolution | 2 Days | |
| 13th -14th | Developing Effective Marketing Strategic | 2 Days | |
| 16th - 17th | Interpersonal Skills At Work | 2 Days | |
| 20th - 21st | Attracting The Right People To The Job | 2 Days | |
| 23 rd - 24th | Talent Management And Succession Planning | 2 Days | |
| 27th - 28th | Exploring The Frontiers Of Leadership | 2 Days | |
| August, 2009 | 3rd - 4th | Handling Difficult And Demanding Customer | 2 Days |
| 6th - 7th | Purchasing And Logistics Management In An Organization | 2 Days | |
| 10th - 11th | Effective Communicate Skills | 2 Days | |
| 13th - 14th | Road Map To Increase Sales | 2 Days | |
| 17th - 18th | Staff Enrichment Development Programme | 2 Days | |
| 24th - 26th | Leadership And Self Deception | 3 Days | |
| 27th - 28th | Implementing Leadership | 2 Days | |
| September, 2009 | 2nd - 3rd | Connecting With Customers | 2 Days |
| 7th - 8th | Managing Supply Chain And Logistics | 2 Days | |
| 10th - 11th | Effective Time Management | 2 Days | |
| 14th - 15th | Priority Planning | 2 Days | |
| 28th - 29th | Manpower Planning And Recruitment | 2 Days | |
| October, 2009 | 5th - 6th | Productivity Management: Inspiring People To Excel | 2 Days |
| 8th - 9th | Effective Business Writing Skills For Secretaries And Administrative Assistants | 2 Days | |
| 12th - 13th | Information Security Management In An Organization | 2 Days | |
| 15th - 16th | Train The Trainer | 2 Days | |
| 19th - 20th | Improving Employee Performance | 2 Days | |
| 22nd - 23rd | Be An Effective Communication | 2 Days | |
| November, 2009 | 2nd - 3rd | Enhancing Interaction Skills | 2 Days |
| 5th - 6th | Problem Solving For Supervisors | 2 Days | |
| 9th - 10th | Power Of One | 2 Days | |
| 12th - 13th | Developing An Effective HR Plan | 2 Days | |
| 16th - 17th | Managing Stress In The Workplace | 2 Days | |
| 19th - 20th | Changing Mindset | 2 Days | |
| December, 2009 | 1st - 2nd | High Impact Leadership | 2 Days |
| 3rd - 4th | Customer Intimacy... Creating Competitive Advantage | 2 Days | |
| 7th - 8th | High Impact Communication | 2 Days | |
| 10th - 11th | Winning Conversation | 2 Days | |
| 14th - 15th | Leadership Coaching | 2 Days | |
| 21st - 22nd | Implementing Customer Loyalty | 2 Days |
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